Whizzy Box Logo - Where Science & Technology Meet

Frequently asked questions

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What is a Whizzy Box

Whizzy Box delivers science & STEM activities right to your door every month. We provide fun, interactive learning for children ages 8+ with our series of STEM subscription boxes with unique experiences, lessons, projects and experiments. Our Whizzy Box combines hands-on-learning with digital technology for an awesome interactive and all-round educational experience.

When will I receive my Whizzy Box

We ship all Whizzy Box orders around the 10th of the month. Your box should arrive 5 to 7 days post shipping.

Are the items in my Whizzy Box safe and non-toxic

Yes! Cheery Robot Academy considers safety our top priority. All of our products and experiments undergo rigorous safety testing and are approved for ease of use.

How much does shipping cost

Delivery is R100 per box and delivery prices are subject to change without notice. You may receive an amended invoice via email with the updated balance to pay.

How do I update my shipping information

Just send an email to support@cheeryrobot.co.za with your new details and we will update your account.

Where can I ship my Whizzy Box

We offer a delivery service to your door across South Africa, but in some instances, it would be necessary to deliver your Whizzy Box to your nearest collection point, you will be advised if this is the case with your delivery. International shipping is not available at this time.

What is your cancellation policy

We think you'll miss your monthly Whizzy Box, but you can cancel your subscription membership at any time. Cancelling your subscription will not cancel your current subscription or any kits that you have prepaid. It just cancels your future auto-renewals. You cannot cancel midway through and be refunded. If you need assistance in cancelling, don't hesitate to contact our Support Team here.

Month-to-Month Subscriptions: Month-to-Month Whizzy Box subscriptions are renewed and billed on the 1st of each month. If you cancel before the last day of the previous month, you will not be billed and you will not receive that next month's box. If you cancel on or after the 1st of the month, you will be billed for that month's box; that month's box will be the last box you receive.

Whizzy Boxes are non-exchangeable and non-refundable.

When will my subscription renew

We take the hassle of having to sign back up every month. Like any other subscription, Cheery Robot Academy will continue to send you monthly Whizzy Boxes unless otherwise notified. See “What is your cancellation policy?

What age is Whizzy Box designed for

Whizzy Box is designed for kids ages 8+. Our instructions were written with kids in mind, so that very little adult supervision is needed. However, our boxes create great opportunities for quality family time!

What happens after I have received my last subscription

There is no need to cancel your subscription after you have received your last box. Your subscription will automatically end at this point. You can contact us if you would like to extend your subscription and we would be glad to assist.

How is my payment and information secured

Payments are processed and secured by PayFast. PayFast is committed to keeping you, your customers and all sensitive information secure. Click here to learn more.

How does monthly payment work

Please note that your Whizzy Box is payable monthly between the 28th and 1st of every month via the PayFast subscription portal which works as a “debit” order.

Science & Engineering Courses

Fun science & STEM courses

Subscribe to educational science & STEM kits.

Hands-On Projects & Lessons

Monthly hands-on science projects & lessons

Get a new subscription set delivered every month with awesome hands-on experiments & projects.

Digital Platform & Mobile App

Technology can teach

Together with hands-on kits, your kids get access to immersive experiences, including an interactive mobile app & secure digital platform.

Affordable Price

From R396/month

Pause or cancel at any point.

PayFast

Payments are secured and processed through PayFast, click here to learn more about secured payments.